Last Updated: September 4, 2025
This Privacy Policy describes how www.fabricrafts.com ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.fabricrafts.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information You Provide:
- Contact Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and phone number.
- Payment Information: We do not directly store your credit card details. All payment information is processed securely by a third-party payment processor, such as [e.g., Shopify Payments, PayPal, Stripe].
- Account Information: If you create an account, we store your username and password to manage your account.
- Communication: We collect information you provide when you contact us via email, live chat, or our contact forms.
Information Collected Automatically:
- Usage Data: We automatically collect information about your interactions with our Site. This includes your IP address, browser type, device type, pages you visit, the time and date of your visit, and the time spent on those pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and Fulfill Orders: To process your purchases, confirm your orders, and ship your fabric to you.
- Communicate with You: To send you order confirmations, shipping updates, and respond to your inquiries.
- Improve Our Site: To analyze how our customers use the Site so we can enhance our website design, product offerings, and user experience.
- Personalize Your Experience: To recommend products and provide a more personalized shopping experience.
- Marketing: To send you promotional emails about new products, special offers, and other updates if you have opted in to receive them. You can unsubscribe at any time by clicking the "unsubscribe" link in the email.
- Prevent Fraud: To protect our Site and customers from fraudulent transactions.
3. How We Share Your Information
We may share your personal information with third parties only in the following circumstances:
- Service Providers: We work with trusted third-party service providers to perform functions on our behalf. This includes shipping companies to deliver your orders, payment processors to handle transactions, and marketing services to help with our communications. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information with any third parties for their own marketing purposes.
4. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request that we correct any information you believe is inaccurate or incomplete.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing emails from us at any time.
To exercise these rights, please contact us at info@fabricrafts.com
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to delete that information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us: